When one rides the New York City subway system for the first time, it's an exciting experience. That quickly fades though and is replaced with the feeling of rage/annoyance. The MTA used to apologize for the inconvenience of train delays, but they're done with that. The world is unpredictable, deal with it, you crybabies.
So the subway sucks, but hey at least we have the MTA's shitty bus service as backup.