Work Sucks

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Work Sucks
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Gift Cards

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I worked at Sears Catalogue as a seasonal employee for the Christmas busy season. On Christmas eve, it was nearing the end of my shift and I was exhausted from a very busy day. A couple came in about two gift cards they'd ordered (there is a table literally 5 feet away, filled with a ton of assorted gift cards you can put however much you want on them, why order them through the Catalogue??) and I had never dealt with this sort of purchase before, but was told that all gift cards are in the drawer beneath the cash register. I checked there to no avail. And to search the name in the system I asked for her last name. Nothing was coming up. I tried explaining this to them, and at the first hitch the man stormed off screaming about it being Christmas. The wife stood quietly. He came back saying I wasn't even trying despite the fact I was TRYING to ask for their phone number to search for it that way. He pointed at the office (where NO merchandise is held) saying I should check for it myself. I pointed to the bunk room and said calmly that there are 34 bunks, all quite full and it would take me hours to thoroughly check all the merchandise. He stormed off screaming again. I managed to get the phone number from the wife at this interval and discovered when I was asking for her last name she was giving me her first name which is why it wasn't coming up. I then found the cards (IN the cash register) gave them to her, had her sign the paper (which pissed off the husband "Why do you need her signature?!") And they were finally on their way. Merry f*cking Christmas.

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