My dad, who has a degree in education and works as a career counselor at a local college, will not properly use bold, italics, or underlining when writing email messages. Instead, he INSISTS on CAPITALIZING certain words for EMPHASIS throughout his WHOLE MESSAGE.
Parents, teachers, bosses, and the general old people population are terrible with technology.
My mother, an amateur writer in her 60's, has been using computers for over 25 years yet she is still unable to comprehend the most basic tasks. One day I had to drive to her house because the story she was working on became blank and the undo button wasn't working (at least she remembered to try this after accidentally hitting ALT-A a few times while typing, one of the few lessons she remembered). Turns out she hit CTL-N and was looking at a new document; the one she was working on was in the background. When I looked at that document, I asked her why the last word of every line was underlined in green. She explained that to submit a story it must be double-spaced, so she hit a double-return at the end of each line. When I showed her how she could easily double-space in Word, she sighed and stated how she missed her old Apple IIG, a computer we retired over 20 years ago. I have developed immense respect for tech support people because dealing with people like this every day would give me a headache from all the facepalms.
My girlfriend was creating a report and created a different word document for each section. When she realized that she needed to include page numbers, instead of combining them into one document she proceeded to print out 96 pages with only the page numbers on them. Then, insert the pages back into the printer and print each document on top of them.
I work at a furniture store, and sometimes I'm asked to ride shotgun on one of the delivery trucks. The driver is in his 50's and a bit eccentric. Each truck has a flip-open cell phone to communicate with the store, and this driver is often worried he's missed a call. But instead of looking for the little envelope icon to indicate a missed message, he insists on opening the... Read More » phone and starting to dial a number just so he can listen for the "message waiting" beep. Or better yet, often he will call the store to see if they called us, just in case.
My dad has had an iPhone for quite some time now. No matter how many times that I tell him otherwise, he thinks he can only use safari on it if he turns his personal hotspot on. He also thinks that turning it on will somehow boost his signal. He even has my stepmom log into his hotspot to use the Internet even though she too has an iPhone and hey have a shared data plan.
Ian Ostby |
So I'm teaching my mom how to use email on her computer. So she's sitting in the desk chair and I'm standing over her shoulder. I say, "Ok, so turn on the computer". She goes, "Hold on." She then stands up, goes to get pencil and paper and proceeds to write down "Turn computer on". I say, "You did not just write that, did you?"
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