Work Sucks

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Work Sucks
uPick

There is no "Plan B"

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I work in IT. A part of my job is to configure and ship laptops to our remote agencies. I got a call from an officer manager in the next state saying that she had received a laptop, but couldn't get into it due to an encryption screen asking for a password that she did not have. We're supposed to setup the local user on the laptop, THEN install the encryption software. That way the software will use the person's local user password as it's password. The tech that sent it out installed the encryption software without setting up a local user account. The only option was to give out the administrative password to the encryption software, which we obviously hate doing, but had little choice. I emailed the manager asking that she call me because we "had to resort to Plan B." Fast Forward to the end of the week and my boss calls me into his office. He has HR on the phone. The manager had submitted a complaint about me because she is catholic and my use of the phrase "plan B" was "insenstive" to her and her beliefs about contraception.

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