Work Sucks

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Work Sucks
uPick

"What the hell! These year-old footballs aren't full ...

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I work in retail.that has a 90 day return policy. I am a customer service. I see it all. One day I was ten minutes into my shift and I get my prize of the day. A gym teacher proceeds to my desk with nineteen footballs. He claims that all of them do not hold air properly. He does not have a receipt and he informs me that my company does not have enough footballs to exchange. The footballs are $25 dollars a piece. He then hands me a bank statement with a .com purchase on it. I ask my manager to look up this receipt so that I can help this guy. Upon looking closer at the bank statement I discover that the purchase was made a year ago. I tell him we can not help him since it is past the 90 days but I do give him a 1-800 number he can call. He commences to tell me how he is never going to shop with this company again and I listen to his rant until he says that if the number does not work then he will then come back and raise hell. I proceed tell him to let me know ahead of time when he will be doing this and then ask him if Tues or Fri is good for him because I am off those days. Management was rolling in the floor as they were repeating the policy and the customer left half laughing and yelling. Small victory there but then the store manager five minutes later returned $50 dollars worth of towels with a receipt that was ten months old. I deal with this bs everyday.

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