My dad, who has a degree in education and works as a career counselor at a local college, will not properly use bold, italics, or underlining when writing email messages. Instead, he INSISTS on CAPITALIZING certain words for EMPHASIS throughout his WHOLE MESSAGE.
Idiotech
Parents, teachers, bosses, and the general old people population are terrible with technology.
What I need to know
I used to work for a video streaming service as technical support. I can't tell you how infuriating it can be to deal with people who can't use email properly, yet want to stream movies online. We used to profile the worst ones by their signature use of IE as a browser. One day I had a call from a nice but technology-impaired woman. During troubleshooting, I asked which browser she was using. Her reply was, "I have Verizon Internet.", to which I replied, "I'm sorry, I mean which Program do you use to access the Internet?" "I use Yahoo..." Was her reply. Slightly annoyed, all i said was, "ok then, I'm going to assume you use Internet explorer, and pretend like this is going really well." Luckily she laughed.
Cell phone battery vs power grid
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My parents just told my sister that they think the can't use their cellphone if the power goes out.
#1
Well that's one way to do it...
My girlfriend was creating a report and created a different word document for each section. When she realized that she needed to include page numbers, instead of combining them into one document she proceeded to print out 96 pages with only the page numbers on them. Then, insert the pages back into the printer and print each document on top of them.
#2
"Did you call me?"
I work at a furniture store, and sometimes I'm asked to ride shotgun on one of the delivery trucks. The driver is in his 50's and a bit eccentric. Each truck has a flip-open cell phone to communicate with the store, and this driver is often worried he's missed a call. But instead of looking for the little envelope icon to indicate a missed message, he insists on opening the... Read More »
#3
Hot Spot
My dad has had an iPhone for quite some time now. No matter how many times that I tell him otherwise, he thinks he can only use safari on it if he turns his personal hotspot on. He also thinks that turning it on will somehow boost his signal. He even has my stepmom log into his hotspot to use the Internet even though she too has an iPhone and hey have a shared data plan.
#4
Write it down.
So I'm teaching my mom how to use email on her computer. So she's sitting in the desk chair and I'm standing over her shoulder. I say, "Ok, so turn on the computer". She goes, "Hold on." She then stands up, goes to get pencil and paper and proceeds to write down "Turn computer on". I say, "You did not just write that, did you?"
#5
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