What You Text vs. What I See

I work at McDonalds, and we have recently started selling "McBites" (it's popcorn chicken) We sell chicken nuggets and chicken selects by the number (4 piece, 10 piece etc) but since bites are so small, we don't count them out, we just scoop them into what ever size box you pick. One day we were particularly busy and I had an especially long line, a man wanted to... Read More » order some of the bites. He asked how many pieces came in the largest box. I stupidly replied "I don't know the exact amount sir" to which he insulted me asking how we could have a new product and I know nothing about it. I responded "We don't actually count the pieces since they are bite sized sir, we sell these by weight not by how many bites are in the box" This reply infuriated him, to which he exploded angrily, further insulted my intelligence, and then stormed out. I pity this man, buying cereal must be total hell for him.

February 22, 2012